Refund Policy

Thank you for shopping at Family University.

If you are not entirely satisfied with your purchase, we’re here to help.


You have 30 calendar days to contact us about a return an item from the date you received it.

Your item needs to have the email receipt or proof of purchase.


Once we receive a submission, we will inspect the submission. We will immediately notify you of the status of your refund after inspecting the submission.

If your return is approved, we will initiate a refund to your credit card (or original method of

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.